Very helpful book for small and mid-size companies, both for entrepreneurs and employees working in quality and operations. John Noland Frye shares from his experience of 40+ years in Quality Assurance. Real-life examples of quality inspector/manager job are included in this concise and precise book. The book is fun. I found the Glossary and Quick Internal Audit Checklist to be very helpful as well.
Bringing Effective Quality Assurance Into A Small Business has been a joy for me in its clarity and its practical tools for everyday life.

As the owner of a consulting business specializing in rail vehicle quality, I highly recommend this book for all levels of personnel in the realm of Quality Assurance and Quality Control. John Noland Frye shares his extensive knowledge and experience in a manner appropriate for technical specialists, yet can be easily understood by non-technical staff as well. Looking forward to more publications from this author.

The author displays his vast knowledge of Quality Assurance and Quality Control practices. The insight and history demonstrated in the guide will benefit all whom are directed to control Quality within any organization. Definitely a must read for business owners and Quality Professionals.